Tuesday, August 08, 2006
The Definition of a PEBCAK* Problem
by Ken Houghton
After today, in which four appropriately-quarantined messages also appeared in my inbox, I called Tech Support.
Apparently, the new software assumes that if one person releases a message sent to multiple recipients, then the message is not SPAM and should be released to all.
Me: "So you're telling me that some idiot is releasing SPAM into the system?"
Support (roughly): "Well, I wouldn't phrase it that way, but yes."
The best, the brightest, the premature-ejaculation/Fifth-Third-Bank-with-a-Rumanian-email-address SPAM readers.
*PEBCAK
We put in a new SPAM filtering system at work a few weeks ago, and the results have--to put it politely--not been impressive.
After today, in which four appropriately-quarantined messages also appeared in my inbox, I called Tech Support.
Apparently, the new software assumes that if one person releases a message sent to multiple recipients, then the message is not SPAM and should be released to all.
Me: "So you're telling me that some idiot is releasing SPAM into the system?"
Support (roughly): "Well, I wouldn't phrase it that way, but yes."
The best, the brightest, the premature-ejaculation/Fifth-Third-Bank-with-a-Rumanian-email-address SPAM readers.
*PEBCAK
