Tuesday, August 08, 2006

The Definition of a PEBCAK* Problem

by Ken Houghton

We put in a new SPAM filtering system at work a few weeks ago, and the results have--to put it politely--not been impressive.

After today, in which four appropriately-quarantined messages also appeared in my inbox, I called Tech Support.

Apparently, the new software assumes that if one person releases a message sent to multiple recipients, then the message is not SPAM and should be released to all.

Me: "So you're telling me that some idiot is releasing SPAM into the system?"

Support (roughly): "Well, I wouldn't phrase it that way, but yes."

The best, the brightest, the premature-ejaculation/Fifth-Third-Bank-with-a-Rumanian-email-address SPAM readers.

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