Thursday, May 26, 2005
On Customer Service
by Tom Bozzo
If you're a retailer, and your web site provides an e-mail contact for an internet sales person, it is useful to ensure that someone actually responds to e-mails sent to that address, particularly when the things being sold have five-figure price tags and many close substitutes.
Heh indeedy. Actually, we were looking for one of these bargain-basement traditional brides for you. I understand that "tradition" is that in such transactions, her folks are even supposed to pay for the wedding!Post a Comment