Thursday, May 26, 2005

On Customer Service

by Tom Bozzo

If you're a retailer, and your web site provides an e-mail contact for an internet sales person, it is useful to ensure that someone actually responds to e-mails sent to that address, particularly when the things being sold have five-figure price tags and many close substitutes.
Tom! Seriously, I appreciate the generous sentiment, but I really don't need an e-mail-order bride.
Heh indeedy. Actually, we were looking for one of these bargain-basement traditional brides for you. I understand that "tradition" is that in such transactions, her folks are even supposed to pay for the wedding!
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